Terms of service

OVERVIEW
Welcome to myLevantiQ! The terms “we”, “us” and “our” refer to myLevantiQ. myLevantiQ operates this store and website, including all information, content, features, tools, products and related services, in order to provide you, as a customer, with a curated shopping experience (the “Services”). myLevantiQ is Powered by Shopify, which allows us to provide you with the Services.
The terms and conditions set out below, together with any policies referenced herein (these “Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms and Conditions of Service carefully, as they include important information about your legal rights and cover aspects such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to the application of these Terms and Conditions of Service and our privacy policy. If you do not agree to these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms and Conditions of Service, you declare that you have reached the age of majority in your State or Region of residence and that you have given us your consent for any minor family members to use the Services on devices owned, purchased, or managed by you.
To use the Services, including accessing or browsing our online stores or purchasing any
product or service we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping data. You represent and warrant that all information provided in our store is accurate, up to date, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities carried out under your account. You may not transfer, sell, assign, or license the account to third parties.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on screen due to the type of device used to access the store and the device’s settings and configuration.
We do not guarantee that the appearance or quality of any product or service purchased will meet expectations or match what is represented or displayed in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic area, or jurisdiction on a case-by-case basis.

Legal notice: Images, renderings, and visual representations of products shown on the website are for illustrative purposes only. Due to manufacturing processes, lighting conditions, differences in displays, and ongoing product refinement, the appearance of the delivered product may vary from the images shown online.

SECTION 3 - ORDERS
When you place an order, you submit an offer to purchase. myLevantiQ reserves the right to accept or reject the order for any reason, at its discretion. The order is not accepted until myLevantiQ confirms acceptance. Payment must be received and processed before the order is accepted. Please carefully review your order before submitting it, as myLevantiQ may not be able to accommodate cancellation requests after order acceptance. If the order is not accepted, modified, or cancelled, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.
Purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless otherwise expressly stated, published prices do not include taxes, shipping fees, handling fees, customs duties, or import costs.
Prices published in our online stores may differ from prices offered in physical stores or online stores or other stores operated by third parties. We may, from time to time, offer promotions on the Services that may affect pricing and are governed by separate terms and conditions from these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.
You agree to provide up-to-date, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, so that we can complete transactions and contact you when necessary.
You represent and warrant that (i) the credit card information provided is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred will be honored by the credit card issuer, and (iv) amounts charged will be paid at the published prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control. Once products are handed over to the carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, display elements, images, graphics, product reviews, video and audio, as well as their design, selection, and arrangement, are owned by myLevantiQ, its affiliates, or its licensors and are protected by U.S. and foreign laws relating to patents, copyright, and other intellectual property rights.
These Terms permit use of the Services solely for personal and non-commercial use. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided in these Terms, nothing herein grants or shall be construed as granting any license or other rights in relation to any patents, trademarks, copyrights, or other intellectual property rights of myLevantiQ, Shopify, or third parties. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by myLevantiQ.
The names, logos, product and service names, designs, and slogans of myLevantiQ are trademarks of myLevantiQ or its affiliates or licensors. You may not use such trademarks without prior written consent from myLevantiQ. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms and conditions under which such tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features will also be considered part of the Services and will be subject to these Terms and Conditions of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not responsible for any damage or harm related to access to third-party websites or the purchase or use of products, services, resources, or content on third-party websites. Carefully review third-party policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
myLevantiQ is supported by Shopify, which allows us to provide you with the Services. However, all sales and purchases made in our store are made directly with myLevantiQ. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and myLevantiQ, including any damages, injuries, or losses arising from purchased products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with myLevantiQ.

SECTION 10 - PRIVACY POLICY
All personal data we collect through the Services is subject to our privacy policy, which can be consulted, and some personal data may be subject to Shopify’s Privacy Policy, available here. By using the Services, you confirm that you have read this privacy policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted and shared with Shopify as well as third parties that may be located in a country different from your own, in order to provide services to you. Please refer to our privacy policy for more details on how we, Shopify, and our partners use your personal data. 

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. We may, for example, exercise the rights under this license to operate, provide, evaluate, improve, refine, and promote the Services and to fulfill our obligations and exercise our rights under the Terms and Conditions of Service.
You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting Feedback; and (iii) your Feedback will comply with these Terms. We are not and will not be obligated to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, without any obligation to do so, monitor, edit, or remove Feedback that we, in our sole discretion, deem unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms and Conditions of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality rights, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory, libelous, or otherwise illegal, unlawful, or obscene content, nor contain computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties regarding the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility and no liability for any Feedback posted by you or third parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information in or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. If such information is incorrect, we reserve the right to correct errors, inaccuracies, or omissions and to modify or update information or cancel orders at any time without prior notice (including after an order has been submitted).

SECTION 13 - PROHIBITED USES
You may access and use the Services solely for lawful purposes. You may access and use the Services solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial, state, or local laws, rules, regulations, or ordinances; (c) to violate or infringe our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of advertising or promotional material, including spam, chain letters, or similar solicitations; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, in our discretion, may harm myLevantiQ, Shopify, or users of the Services, or expose them to liability.
You also agree not to: (a) upload or transmit viruses or any other malicious code that could be used in any way to compromise the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or monitor others’ personal data; (d) send spam, phishing, pharming, or pretexting through the Services; (e) use robots, spiders, scraping tools, data collection and extraction tools, devices or automated processes, AI tools (such as agentic AI), or manual means to access the Services; or (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we implement to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that any part of these Terms has been violated.

SECTION 14 - AGENTS
14.1 This section (Agent Terms) applies if you use, allow, enable, or cause an Agent to access, use, or interact with the Services. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or under the instructions of any person or entity and that may operate on behalf of or through a person’s device without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it always identifies itself and operates in strict compliance with Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that it refrain from doing so.
14.3 We may impose limits, including technical measures, on how and under what conditions an Agent may access, use, or interact with the Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is made by an Agent and declare the Agent name by including the following in the request user-agent string: “Agent/[agent name]”; (ii) not conceal or obscure the fact that any access, use, or interaction is performed by an Agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or other measures intended to distinguish human from machine use; (iii) truthfully respond to any prompts intended to determine whether interactions are human or machine; (iv) not circumvent or otherwise avoid any measures intended to block, restrict, modify, or control how Agents access or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain responsible for all amounts due up to and including the date of termination.
Even after termination, the following sections will continue to apply: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services or by anyone informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER TYPES OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY SERVICE OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING WITHOUT LIMITATION ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless myLevantiQ, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable legal fees, arising from third-party claims or resulting from (1) your violation of these Terms and Conditions of Service or any documents incorporated herein by reference, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to give timely notice will not relieve you of your obligations unless you suffer substantial prejudice. We may control the defense and settlement of such claim at your expense, including selecting counsel, but we will not settle any claim imposing non-monetary obligations without your consent, which shall not be unreasonably withheld. You will cooperate in the defense of indemnified claims, including providing relevant documentation.

SECTION 19 - SEVERABILITY
If any provision of these Terms and Conditions of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service; such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.
These Terms and Conditions of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms and Conditions of Service).
Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

SECTION 22 - GOVERNING LAW
These Terms and Conditions of Service and any separate agreement by which we provide Services shall be governed by and construed in accordance with the federal and state or territorial laws of the jurisdiction in which myLevantiQ is based. You and myLevantiQ consent to the venue and personal jurisdiction of such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions of Service.

SECTION 24 - CHANGES TO TERMS AND CONDITIONS OF SERVICE
You may review the current version of the Terms and Conditions of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Service by posting updates and changes on our website. It is your responsibility to review our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date indicated in the notice. Continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions regarding the Terms and Conditions of Service should be sent to info@levantiq.shop.
Our contact information is provided below:

LEVANTIQ LLC

• Email@: info@levantiq.shop
• WA Number: +393445104907
  
• Business address: 600 N Broad Street, Suite 5 #248, Middletown DE 19709, United States